Good post by Scott Adams:
The time we got assigned a still-occupied room, we didn't get any special treatments. Of course, we were staying someplace cheap like the Riviera and not in a suite.
Interface (by Neal Stephenson, originally published under a pen name) has a good section on this. It's basically a focus group from hell, and at the end the guys running the session reveal that they're fucking with everyone's minds and, of course, everyone's pissed. It ends w/ one guy saying "and that's why self-righteousness is the most powerful force in politics."