Hell's Kitchen - duh moments.
This week on Hell's Kitchen one team was tasked with receiving a food shipment as punishment. So they accepted all the boxes and trucked them into the kitchen to start putting them away.
When they opened a box of fish, all the fish were already filleted (as in - fillets gone, just the carcasses, good for stock, but not what they need). From there it became apparent ALL the delivered foodstuffs were "wrong" - salted butter instead of unsalted, skinned fillets when they use them with skin on, etc. Of course as soon as the catastrophe started, they realized what idiots they were to have assumed all the delivery was correct without checking.
But what the hell - it's honestly an easy mistake to make. I do this on occasion - assume something it's somewhat reasonable to assume, and as soon as it explodes in your face you feel like an idiot for not asking. (I showed up to set up a pilot once and after looking over the network realized I have never specifically asked if they'd provisioned a server for my software. d'OH!)
I think the worst part is that others will immediately take the superior position that THEY would never make such a mistake, when that's total bullshit - odds are either they've already made it once and learned, or you saved them the trouble.
July 20th, 2007 11:51am
I went to my old orthopedist the other day to pick up my medical records, because that's what I asked for, "my medical records". I'm switching doctors because of location and because I wasn't thrilled with the office's procedures.
Took the envelope they handed me, drove away. Assumed everything was there.
Got to the new orthopedist the next day. "Where are the x-rays?". The old othopedist didn't bother to put those in with my records, even though they are part of my records (you'd think!).
My bad for not checking (and I shouldn't have to, since they should know what they're doing), but their bad for not giving people what they ask for.
Never assume the other party has done the right thing.
July 20th, 2007 11:56am
All true. You have to double check everything nowadays because you can't take anybody's word for anything, not even professionals like doctors and engineers and lawyers won't just make up bad advice if they feel like it.
July 20th, 2007 1:00pm
> I think the worst part is that others will immediately take the superior position that THEY would never make such a mistake
It's the politics of they playground. Rarely is there ever a wisdom layer mediating between stimulus and response.
son of parnas
July 20th, 2007 2:02pm
Especially not in Hell's Kitchen -- why, that would remove the very "dramatic tension" the producer's are trying to create!
Who the hell did you THINK put fish without their fillet's in those boxes in the first place?
July 20th, 2007 2:09pm
Oh I'm sure it was a setup - there were too many obvious things wrong.
Nonetheless, still an insteresting aspect of the way we think.
July 20th, 2007 2:11pm
Eternal vigilance is the price for infinitesimal outsourcing.
July 20th, 2007 2:12pm
> Never assume the other party has done the right thing.
That'll never work.
July 20th, 2007 8:54pm
What dumbasses don't look into the box to see what they got?
I've NEVER been shipped something and not opened the boxes to see that I got what I ordered.
They did open the boxes sharkfish. But by then it was too late.
Carpenter delivered all the window frames last week. Every one was three inches too short! I checked when they were installing the first one, so it was just a question of having to put a row of bricks on the bottom of every frame. He maintains he did it on purpose, but I reckon he just mismeasured. I've got another one making the kitchen cabinets, and I'm going to go round later today to check the first one to make sure it's exactly the right size.
July 21st, 2007 4:52am