Sanding our assholes with 150 grit. Slowly. Lovingly.

"Hello, this is XBOX customer support...

…how may I help you?”

“Good afternoon, this is Mark, I’m calling about a power cord replacement in response to your recall.”

“Oh yes sir, I’ll just need to get some information from you.”

“No problem.”

“Can I have your home address and telephone number please?”

(several minutes and much personal information later)

“All right sir I’ve got everything I need. Please bear with me while I wait for the system to verify your serial number.”

“OK, sure.”

“You know, my wife’s going to be out of town tonight.”

http://www.whispersinthedark.com/2006/01/06/hello-this-is-xbox-customer-support/
Permalink Mark Warner 
January 6th, 2006
That's one lonely dude right there.
Permalink Eric Debois 
January 6th, 2006
It almost makes me wonder if you happened to stumble across someone who frequents ?off and figured out it was you. Funny stuff though.
Permalink Cory Foy 
January 6th, 2006
I don't think ?off is the cultural/social hub that some of you seem to take it for...

;-)
Permalink Mark Warner 
January 6th, 2006
Did the call start with "Hello, and thank you for calling Denman & Sathy support, please, hold, markmup, while we reverse look up your phone number."
Permalink MarkTAW 
January 6th, 2006
Almost makes you think, that XBOX customer support must be really bored, to start pulling people's chains that way. At least, that's how I'm going to try to remember this event. Very funny. Thanks Mark.

I've had these "OK, who is this REALLY?" moments on the phone before -- talking to my credit union, mostly, when they ask me for my SSN or credit card number. I mean, they should already KNOW that, right?
Permalink AllanL5 
January 6th, 2006
I didn't get the impression that he was pranking. There was definitely a sincere quality to his completely insane behavior.
Permalink Mark Warner 
January 6th, 2006
muppet told the story on IM. When I read this, for a second I thought he was saying it happened AGAIN, which would've been REALLY funny.

Philo
Permalink Philo 
January 6th, 2006
Woulda been funnier if it sounded a little more believable.
Permalink B.S. Detector 
January 6th, 2006
Whatever you say, trolly boy. This happened word for word.
Permalink Mark Warner 
January 6th, 2006
Admit it, Warner, you took him up on his offer, didn't you?
Permalink Not Mark Warner 
January 6th, 2006
There was an offer?
Permalink Mark Warner 
January 6th, 2006
The implied offer, you moron! Confess, Warner, the truth shall set you free!
Permalink Not Mark Warner 
January 6th, 2006
The funniest thing a tech support person ever said to me:

Tech: "Can you read the serial off that for me?"

Me: "Sure... A as in Aardvark, Z as in zebra, 1, 2, M as in Monkey, 35, D as in Dog"

Tech: "Somebody visit the zoo recently?"
Permalink Phil 
January 6th, 2006
booo
Permalink Mark Warner 
January 9th, 2006

This topic was orginally posted to the off-topic forum of the
Joel on Software discussion board.

Other topics: January, 2006 Other topics: January, 2006 Recent topics Recent topics